Spacer Harvey Norman - The Flooring Specialist - Carpet, Timber, Laminate, Rugs, Vinyl, Vinyl Tiles
Harvey Norman - The Flooring Specialist - Carpet, Timber, Laminate, Rugs, Vinyl, Vinyl Tiles
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Carpet
Timber
Laminate
Rugs
Vinyl
Vinyl Tiles
Virtual Floor
Gerry Harvey
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Flooring Care & Maintenance
Carpet Timber Laminate Rugs Vinyl & Vinyl Tiles
Carpet Care & Maintenance

Treating Stains On All Carpets

For best results you should begin stain removal as soon as possible - stains that are left to set are much more difficult to remove.

If you follow these procedures you will have a greater chance of successfully removing the stain.

  • Scrape up solids with a knife.
  • Blot up liquids with paper towels or tissues.
  • Find the right stain removal treatment from the table relating to
    your carpet.
  • Before beginning the stain treatment, test the cleansing agent and the procedure for possible colour changes on an out-of-the-way section
    of the carpet.
  • Always use a blotting motion and work from the outside of the stain towards the middle. This prevents the stain from spreading.
  • NEVER RUB at a stain – this will cause damage to the carpet pile.
  • Wait for the carpet to dry between stages of stain removal.
  • Rinse only with clear, tepid water and a clean sponge or cloth.
  • After the stain has been removed, blot up residual moisture with white tissues or paper towels.
Cleaning Methods Nylon Carpets
Treatment Table: A: Water
B: Detergent Solution
C: Equal parts detergent and non-cloudy ammonia
D: Dry cleaning fluid
E: Paint / oil / grease remover
F: White vinegar
Stain Type 1 st Treatment 1 st Treatment 3rd Treatment
Blood, jam A B C
Fruit juices,
Ink washable
A B
Egg, gravy, ice cream, milk, mustard, soft drinks, cordial, tea A B
Chocolate B C
Coffee B D
Ink-ballpoint B D E
Shoe polish B D
Beer B F
Butter, chewing gum, nail polish D
Crayon, lipstick E
 
 
Cleaning Methods Wool Carpets

Wool carpet have outstanding easy-care properties. The natural soil resistance of wool and wool-blend carpets generally means that additional application of anti-soil agents is unnecessary. If spilling occurs on wool carpets, please follow these cleaning methods.

1. Make a solution of 1 teaspoon of wool detergent mixed with 1 teaspoon of white vinegar in 1 litre of warm water.

2. Use dry-cleaning fluid, mineral turps or lighter fluid

SAFETY: Use a well aired area to minimise the effect of fumes. Ensure there are no lit cigarettes or naked flames around.

3. Mix mineral turps with equal parts dry-cleaning fluid.

SAFETY: Use a well aired area to minimise the effect of fumes. Ensure there are no lit cigarettes or naked flames around.

4. Methylated spirits.

SAFETY: Use a well aired area to minimise the effect of fumes. Ensure there are no lit cigarettes or naked flames around.

5. Hydrogen peroxide diluted 10 to 1 with cold water. Do not use on dark coloured or patterned carpet.

6. Dye stripper diluted 50 to 1 with cold water. Do not use on dark coloured or patterned carpet.

7. Chewing gum remover (freezing agent).

8. Nail polish remover.

9. Clean warm water.

10. Clean cold water.

11. Mild mix of vinegar or lemon juice and cold water.

12. Absorbent powder like talcum or salt. Sprinkle on the affected area and leave overnight. Vacuum thoroughly the next day.

Stain Type 1 st Treatment 1 st Treatment 3rd Treatment
Beer, beetroot, bleach, egg, excrement, ice cream, mustard, urine, vomit,
wine (white)
1
Chocolate 1 2
Mildew
Butter, cooking oils, crayon/coloured marker, cream, furniture polish, grease, lipstick, metal polish, oils, salad dressing, shoe polish 1 5
Rust 2 1 11
Cocoa , coffee (black/white),
paint emulsion,
tea (black/white)
2 10 1
Candle wax 3
Paint – oil based, tar 3 2 1
Grass 4
Ink-ballpoint 4 1
Burn or scorch mark 5
Chewing gum 7
Nail Polish 8 2
Fruit juice, gravy/sauce 9 1
Ink – fountain pen 9 1 6
Milk 9 2 1
Soft drinks 9 1 5
Blood 10 6
Wine (red) 12 9 6

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Timber Care & Maintenance

EASY MAINTENANCE

  • Vacuum or sweep the floor regularly to minimise the accumulation of dust, grit and sand and to prevent the floor from scratching or dulling its finish.
  • Blot up spills or spots immediately with a damp cloth or mop.
  • To help extend the life of a timber floor and to remove all cloudy residue, clean the floor regularly with an approved wood floor cleaner (available at your nearest Harvey Norman, The Flooring Specialist). Follow the instructions on the label.
  • Do not use a solvent-based or abrasive cleaner to clean the timber floor.
  • Persistent stains can be removed with methylated spirits, non-acidic soft soap and hot water (the cloth should be damp not wet).

CARE

  • Use mats or rugs to trap dirt at entry ways.
  • Place rugs in high traffic areas.
  • Covering of timber floors with rugs or mats may result in colour variation between covered and uncovered areas. This variation is caused by the natural reaction of the timber to UV light. Move rugs around so the floor can age evenly or uncover the previously covered areas and leave for a few days. The colour variation will gradually reduce.
  • Keep pets’ nails trimmed.
  • Support furniture and heavy appliances with wide-bearing, non-staining glides or castors.
  • Move furniture and appliances into place by sliding them slowly over the floor on a clean piece of carpet (turned upside down) or lift the items to be moved taking care with the back.
  • Maintain a reasonably stable indoor temperature and humidity range.
  • Shelter your floor from direct sunlight with curtains, blinds or similar window protection.
  • Additional lacquering is not recommended for your ready-made finished parquet floor. In the event of damage to the lacquer surface e.g. by furniture movement, smooth the affected area with 120 to 150 grade sandpaper, followed by touch-lacquering to the damaged area. It is also advisable to test the lacquer material on a hidden surface or corner of the floor before applying, to judge the expected result first.

Don’ts

  • Don’t wax the floor
  • Don’t use steel wool on the floor
  • Don’t use household detergents or acidic soap on the floor
  • Don’t pour water directly on the floor
  • Don’t use ammonia-based cleaners on the floor

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Timber
Laminate Care & Maintenance

CARE INSTRUCTION

Your newly installed floor is a highly practical and easy to care for laminated floor. Although these flooring products are exceptionally hard-wearing, we recommend protecting your laminate flooring from coarse dirt by positioning suitably-sized doormats and protective rugs in the entrance areas. As part of the daily cleaning your new laminate flooring should simply be vacuumed (using a vacuum head brush). Depending on the level of use and the level of dirt, your laminate floor should be cleaned with a damp cloth at regular intervals. Due to the structure of the panels, it is important that they are wiped lengthways. We recommend using a specially designed floor cleaner for laminate floors. If using other floor cleaners, check first that these do not contain any abrasive agents. Similarly, household cleaning fluids that produce a film, such as washing-up liquid and soft soap, should be avoided since the surface of the panels will not bond with the film. Suitable products which do not produce a film include alcohol and vinegar-based cleaners.

STUBBORN STAINS

With laminate flooring, spills that could spell disaster on many floors are easy to clean up. Coffee, tea, carbonated drinks, beer, fruit and milk stains can all be removed with lukewarm water, an alcohol or vinegar-based cleaning agent or an absorbent cloth. Paint, lipstick, tar, nail polish and similar products can easily be removed from the laminate floor by applying petroleum spirit, nail polish remover or special universal stain remover with a cloth.

TIPS ON KEEPING YOUR FLOOR IN
PRISTINE CONDITION

  • Attach felt pads to the feet of table and chair legs and to any other contact surfaces.
  • When moving furniture, never drag items across the floor – always lift them carefully and safely.
  • If using chairs or other pieces of furniture fitted with castors ensure that you only use soft castors.
  • Mop up any spillages immediately.
  • Avoid using steam cleaners.
  • Do not wax and/or apply varnish.
  • Do not use additional sealants or waxes on the laminate floor.

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Laminate
Rugs Care & Maintenance

CLEANING RUGS

The following is advised for stain removal from: acrylic and wool rugs

Blot liquids dry with white absorbent paper towel or cloth – DO NOT scrub – this may damage the fibre.

Before using a mild detergent, be sure to test by applying a minimal amount to an inconspicuous area. Apply to test area and blot with a white cloth – there should be no colour transfer to the cloth and no colour change to the rug. If detergent has no negative impact, apply a small quantity to affected area. Working from the outer edges of the affected area dab towards the centre to avoid spreading the stain. Gently blot the stain away.

Once the stain is completely gone, rinse the affected area with a small amount of cold water to remove any residual detergent. Blot with a white cloth until rug is completely dry and ensure carpet backing is not wet.

CLEANING

The following is advised for stain removal from: polypropylene rugs

One major advantage of a polypropylene rug, whether it be BCF or heatset, is the ease of stain removal. The colourfastness of the yarn means almost anything can be used to remove stains without damaging the rug. However, it is best advised to follow the steps listed below. Carpet cleaners can be used for most stains, but be sure to use a clean cloth to first wipe off the stain and remove any solid particles with a spoon. If you do not have a carpet cleaner, the following table lists the most common types of stains and suggests the best method of cleaning.


STAIN TREATMENT
Beer Soap powder
Beetroot Water
Biro Stain remover
Blood Water
Butter Soap powder/stain remover
Chocolate Soap powder
Cocoa Water
Coffee Water
Fruit juice Water
Gravy Soap powder
Ink Soap powder/stain remover
Margarine Soap powder/stain remover
Milk Soap powder
Oil Stain remover
Paint Dilutent
Shoe polish Soap powder/stain remover
Tea Water
Tomato sauce Soap powder
Wine Soap powder

Subsequent treatment: If some dirt/stain still remains on the rug after the appropriate cleaning method has been used, a 50/50 solution of water and bleach can be used. Please ensure the solution is thoroughly rinsed off with clean water after it has cleaned the rug.

IMPORTANT

It is important to note that all cleaning agents must be applied with a cloth. NEVER pour a cleaning agent onto the stain itself. Always use a clean cloth and ensure that the cleaning product is thoroughly rinsed out of the rug. It is also important to ensure that only a small amount of water is used as the backing of the rug will deform if it comes in contact with too much water. The rug should only be walked on again after it is completely dry. When the rug is completely dry it should be vacuumed.

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rugs
Vinyl & Vinyl Tiles Care & Maintenance
INITIAL CARE:

Before using your newly installed vinyl and vinyl tile flooring, clean it with plenty of warm water containing a small amount of mild detergent, rinse with clean water, then wipe dry. Do not place furniture on glued vinyl flooring for at least 14 hours after installation.

DAILY:

For normal care, a dash of wash-and-shine product (available at Harvey Norman, The Flooring Specialist) should be added to the mop water. After mopping, allow the floor to dry naturally. This method will also keep dust to a minimum and improve the air quality in the room.

PERIODIC CLEANING:

Never polish, but apply a self-shining emulsion which will increase the level of shine if desired. Do not use abrasive pads and dark brushes that might affect the wear layer.

STAINS:

Difficult stains, e.g. coffee, wine, tar and shoe polish should be wiped up immediately and not allowed to dry. Tar can be removed using turpentine.
Do not use any abrasive agents.

EXTENDING THE LIFESPAN OF YOUR FLOOR:

Under intensive use, the floor should be maintained regularly with a special
wash-and-shine product. Allow the layer on the floor to dry as this contains
useful protective agents. Do not use all-purpose cleaners. Sometimes with
regards to vinyl floor covering, it is necessary to clean the floor thoroughly
using an appropriate stripper (available at Harvey Norman, The Flooring Specialist). After stripping, the floor can be cleaned and treated as usual to restore the
overall appearance.

ADVICE:

  • Stop dirt right at the door. 85% of dirt enters a room this way.
  • Place a doormat at external doorways. This will result in less cleaning and stop your floor being damaged by grit and other particles.
  • Rubber castors can cause staining and, where possible, should not be used.
  • Support furniture and heavy appliances with wide-bearing, non-staining glides or castors.
  • Place rugs in high traffic areas.

MAINTENANCE:

Never use strong alkaline detergents or clean your floor with a steel brush or any other method that may damage the floor.

CAUTION:

Some products react with vinyl floors. Avoid products such as rubber (e.g. shoes or slippers with rubber soles), chemicals being spilled on the floor (e.g. shoe polish, ketchup, insect repellents, corrosive or bleaching substances). Avoid the use of stiletto shoes, golf or other spiky shoes and heavy furniture without proper wide-bearing, non-staining gliders or castors. Never expose the floor to moisture, heat, water or excessive sunlight for extended periods.

 

SUB-FLOOR HEATING:

If you install vinyl over sub-floor heating, make sure the sub-floor temperature does not exceed 26 degrees.

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Vinyl
 
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